If you choose the pickup service, it is necessary to present the "Recipient Code" to the staff as proof of receipt. Simply follow the steps below to find the "Recipient Code" and QR Code to complete the signing process:
1. Select "Order History" under "Account/Settings".
2. Choose the relevant order under "Processing Orders".
3. Select the order "Recipient Code" and QR Code.
4. Present the "Recipient Code" and QR Code to the staff for verification when picking up the item(s). (Note: Staff will first scan the QR Code for pickup, and then scan the "Recipient Code" to complete the signing process)
[App Version]
【Unable to Pick Up Items in Person】
If the recipient is unable to sign in person and has arranged for a representative to pick up the item(s), please ensure to provide the "Recipient Code" and QR Code to the representative in advance to authorize them and confirm that the item(s) are complete in both quantity and packaging.
Note: You can open the "Recipient Code" and QR Code in the application, then click "Share Code" below the recipient code and take a screenshot of the QR Code to share it with the representative.
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New Signature Method: Present the "Recipient Code" for Secure Delivery!