HKTVmall Delivery
The free delivery threshold with the total billed amount for a single order will be effective as below from 1 Apr 2025 until further notice.
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Membership levels |
(1) Delivery to residential or commercial address by HKTVmall |
(2) All self pick-up service |
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Free delivery threshold |
Delivery fee |
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Normal members |
Total billed amount* over $400 |
$40 |
No Delivery Fee for store pick-up |
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VIP members |
Total billed amount* over $200 |
$40 |
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Gold VIP members |
Total billed amount* over $200 |
$40 |
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Diamond VIP members |
Total billed amount* over $100 |
$40 |
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Friendly Reminder:
If the total billed amount of the order does not meet the minimum requirement of free shipping (Diamond VIP members : $100 ; Gold VIP/VIP members : $200 ; Normal members : $400), $40 will be charged, and the final amount is subject to the calculation from the shopping cart.
*Remarks:
1) The total billed amount refers to the amount after excluding product discounts, coupons, and the delivery fee.
2) The goods delivered by HKTVmall cannot be combined with goods delivered by merchants for the calculation of the total billed amount.
In order to protect customers’ interests, you are suggested to add the favorable items to the shopping cart or wishlist and reconfirm the payment details (including the total billed amount and delivery fee) before proceeding to payment.
Merchant Delivery
For goods directly delivered by the merchant, you may enjoy a free delivery service by spending a specified amount in the same store.
Due to the different designated spending amounts required for each merchant, you may check the delivery details of the relevant merchants on the product description page.
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