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  1. HKTVmall FAQ
  2. FAQ
  3. Account

Account

Forgot Password / Add or Remove Credit Card / Membership Inquiries

  • How to log in to HKTVmall account on the website using a mobile number or email address
  • 2026 VIP Membership Program Upgrade
  • How to logout my HKTVmall account in HKTVmall App?
  • What should I do if i forgot password?
  • How to use Apple ID login / register HKTVmall account
  • Unsubscribe from the HKTVmall Promotional Emails / Newsletters / Turn Off Push Notifications / Adjust Preference Settings
  • How to Add / Remove Credit Card Records?
  • How to Edit Account Information?
  • How to Verify My Mobile Number?
  • How to Delete My HKTVmall Account?
  • How to Edit or Remove My Product Review?
  • Change or Reset Password
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